JD Service Advisor - The Combine Forum
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post #1 of 25 (permalink) Old 02-24-2016, 10:45 AM Thread Starter
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JD Service Advisor

Found out today that you can go to your local John Deere dealership and buy Service Advisor. What I've been told was it came out Monday for the agriculture side. You can buy the EDL and the license around $200 a month. The only bad thing is you cannot get programs.

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post #2 of 25 (permalink) Old 02-24-2016, 11:16 AM
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What exactly do you get? I'm not familiar with the details of service advisor and what the programs are that you mentioned. Thanks.


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post #3 of 25 (permalink) Old 02-24-2016, 11:26 AM Thread Starter
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What I've been told is you get CDs and a EDL. EDL is a module between the tractor and a computer. The programs are The files you need when you replace controllers.
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post #4 of 25 (permalink) Old 02-26-2016, 08:41 PM
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I work at a Deere dealership and we were talking about this today. If you get the program you can troubleshoot codes and link with your equipment. That is about all you can do. You unfortunately cannot do any programming or say if you replace a sensor that went bad, you cannot adjust anything in any way on your machine. Even though your machine belongs to you, the computer technology belongs to Deere. In my opinion, it is a waste of your money.
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post #5 of 25 (permalink) Old 02-28-2016, 01:44 AM
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Will it give you same trouble shooting steps as tech licensed SA ? Will it allow you to calibrate anything ? Does customer purchase EDL and then pay $200.00 / month ? If so is it online version of SA ?
Very cool that they've opened up the door this far especially if trouble shooting steps and theory of operation manuals are part of the deal.



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Originally Posted by hake2651 View Post
I work at a Deere dealership and we were talking about this today. If you get the program you can troubleshoot codes and link with your equipment. That is about all you can do. You unfortunately cannot do any programming or say if you replace a sensor that went bad, you cannot adjust anything in any way on your machine. Even though your machine belongs to you, the computer technology belongs to Deere. In my opinion, it is a waste of your money.
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post #6 of 25 (permalink) Old 02-28-2016, 09:14 PM
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Wouldn't this be a waste it is after all a Deere and they never break :-)
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post #7 of 25 (permalink) Old 02-29-2016, 07:40 PM
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They will give you step by step instructions on how to trouble shoot a code but no they will not let you calibrate anything. It is similar to SA but they really give you only enough to help your dealer cut down on the labor if you troubleshoot it yourself. If they let you calibrate, us dealer guys wouldn't have any work
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post #8 of 25 (permalink) Old 03-12-2016, 09:39 PM
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If it is truly Service Advisor you should be able to do calibrations no problem. I acquired it last year from JIUtech, along with the EDL and I can perform all the tests and calibrations a dealer can do. The only thing I can`t do is reprogram.

I was a little doubtful when I received the laptop and the first thing I did was hook it to a 9760 and do a cylinder cutout and engine misfire test. Sure enough, it worked perfectly. We use the program daily for tech procedures and torque specs. It even came with DTAC solutions current to 2015. This has become a very useful tool for my business and is anything but a waste of money.
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post #9 of 25 (permalink) Old 03-12-2016, 09:49 PM
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Originally Posted by greentech View Post
If it is truly Service Advisor you should be able to do calibrations no problem. I acquired it last year from JIUtech, along with the EDL and I can perform all the tests and calibrations a dealer can do. The only thing I can`t do is reprogram.

I was a little doubtful when I received the laptop and the first thing I did was hook it to a 9760 and do a cylinder cutout and engine misfire test. Sure enough, it worked perfectly. We use the program daily for tech procedures and torque specs. It even came with DTAC solutions current to 2015. This has become a very useful tool for my business and is anything but a waste of money.
Can you give us an Idea on cost?

I just spent quite a few hours finding info on 9630t steering on a 4000page JD diagnostic manual pdf file on cd. Talk about time consuming. Good news is I fixed my problem and was able to calibrate with 0 input from dealer.
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post #10 of 25 (permalink) Old 03-12-2016, 09:57 PM
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It cost me $3000 USD plus $150 or so for shipping. Not cheap and likely not worth it for the average farmer.

I used the CD manuals for years and they do work but yes, very time consuming. Also, for a shop like us you have to buy dozens of CDs.

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