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585 Posts
Still waiting for my DOW rebate from the 2013 crop year. That's right, from TWO years ago. My retailer has been talking with their rep. for months and they have told my retailer that the cheque was going to be sent well over a month ago (possibly two....it's been so long I have lost track of time already). I phoned the rep again about 2 weeks ago and asked what has been happening regarding this matter, and she told me that the cheque will be sent the next day and told me an amount that was about 1/3 of what the cheque should have been. I told her that this amount was low and that it was wrong, and the response I got was that that is the amount that it works out to when she plugs the numbers in. So that evening I sat down and reviewed their programs and in a matter of about an hour I had figured out what I should be receiving...which was in fact a few thousand dollars more than the number she had told me. Not only are they delinquent on THEIR payment on THEIR program, but THEIR rep. doesn't even know how to figure it out. How many other guys has she (or possibly all of their reps for that matter) screwed out of thousands of dollars? Upon finding this out I went over dad's cheque and found that DOW had short changed him as well more than $500.
I have been waiting patiently for the last year for this problem to be rectified, but have grown tired of waiting and being lied to that the cheque is in the mail. I hope by writing this that guys check over their DOW rebates. I am hoping that I am the only one, but have a feeling that I won't be. I will be CURTAILing my DOW product usage in the coming years due to this.
I have been waiting patiently for the last year for this problem to be rectified, but have grown tired of waiting and being lied to that the cheque is in the mail. I hope by writing this that guys check over their DOW rebates. I am hoping that I am the only one, but have a feeling that I won't be. I will be CURTAILing my DOW product usage in the coming years due to this.