The thing is they DID admit there was a design problem with the tube that supports the swing and that it needs to be updated/changed, and they’ll provide the part but not the labor. And of course the tube bowing isn’t the reason there was a clear hairline fracture formed in the shaft that eventually tore apart right at the spot the bow is worst in the tube, maybe the most ludicrous conclusion I have encountered. And again, and I want to stress how ridiculous the timeline has been dealing with this. October to April to Present! Nothing done! Crazy.Kauppfarms, actions like that from both the manufacturer and dealer really do boggle the mind from a long term business perspective and I can only speculate they are flying on the coat tails of 65 years in business and are afraid to start admitting fault for the design because they know what that could cost them short term. So trying to sell you parts to repair a unit to its original under designed status is certainly impressive, couldn't even go as far as giving you the parts, that is sad. If they had balls they would have been prompt in doing one of three things, repair it with updated parts that are strong enough, replace the whole auger with a new one that is designed properly or buy this auger back from you. I'm sure they will NOT agree with any of my thoughts but the fact is if a company backs their product well and over all has decent products but some goof ups along the way and is proactive in making it right, customers are going to buy that companies product. Obviously a farmers view point isn't the same as some companies bean counter view point !
We always ran Sakundiak when I was growing up for load out augers and I always considered them the best. I had heard anecdotally throw the grape vine that things had gone down hill since Meridian bought the company but I never imagined it could be this bad.The sakundiaks must be blowing a gasket, they were the best people to deal with, he would have brought you out a new one personally and apologize for the trouble
merdian bought sakundiak years ago just like Cnh screwed up flexicoil
Then your 2 cents are worthless. Thanks for coming. I will stay with my conclusion that it formed because of the clear bend in the tubing at the exact spot of the crack that they admitted was an issue.So you plugged a 13 inch auger , and it’s the augers fault that it broke - or wasn’t the same ? After moving 400,000 bushels flawlessly??
My 2 cents … The hairline crack formed when your boys plugged it , guessing she stalled the tractor - when the flighting can’t turn it torques up, she stalled the tractor before she broke … that’s why next time she went under load , she was 1:23 Chernobyl…
not sure I’d blame this one on meridian/Sakubdiak.. they make good augers, if I want junk, try a Westfield !! Lol
perhaps you didn’t read anything about the timeline but that is how a garbage company operates in my opinion. Also continuing to conveniently ignore the part about the bent tubing that Meridian admitted was an issue, and that being exactly where the hairline crack in the auger was but hell why would ya when you’re more interested in copping for them. And you’re right, plug ups do happen, ano I’m yet to see it wreck flighting, maybe it wasn’t the clearly under engineered tube that caused the hairline crack and instead they just use junk steel for flighting? Either way product still ****ing sucks, service is worse, and these thoughts of mine seem overwhelmingly consistent with everyone I know who has owned a Meridian unload auger.Easy junior ,
You stated …. “ in harvest , your “boys “ plugged it up once !
so if it didn’t break the shear pins - the logical next step is it stalled the tractor … it does happen ..
Or what did it do upon plugging ? Apparently the blow out doors could not operate because of the spout being incorrect?
All in , I don’t give a fk… Just sayin - After reading your post.. I agree with meridian .. yes I can read !! Your trashing a good company ..
they fixed my augers over the years , maybe it’s your attitude …
First off your defending an auger that bends in the tubing from weight.I didn’t know warrenty covered a plugged auger !! Maybe my expectations are too low
No point in replying to this. Its getting a bit too troll type now. You know..... farmers should be sticking together against these ever enlarging companies, instead of trying to win arguments on here. But I dream.How does a” little bit of abuse “ and denied warrenty go hand in hand ?? Please enlighten
than if it’s getting some abuse, and it breaks - it’s a piece of ship??? Lol ok
ever notice how much some augers drop when loaded going into a bin ? Engineered properly Steel can flex… the flighting has near a inch clearance in the tube
i just agree that the flighting broke because it got plugged , if meridian though different , they woulda fixed it …
Few yrs ago westfield brought an auger out at harvest when our new mkx160 went down, warranty etc. That auger never ended up leaving.The criminal thing about auger manufacturers is in fall they won’t supply parts,not TIL nov or dec. If you have combines sitting because no auger parts you will buy an auger no matter the cost, this was told to me by a retired rep.