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Discussion Starter · #1 · (Edited)
had a so called interesting experience with these two, just wondered if anybody else has had these problems on the forum. bought a swather from Ritchie brothers, it was clearly identified as a moodys equipment swather and moodys had provided work order for the unit, the unit had sat on the lot for a year and they were moving it with some other inventory. the work orders showed everything done rebuilt pump, etc. So we bought the unit, get it home and a number of nuts that hold the solenoid on are missing, so no big deal go and get some nuts (pretty obvious that the mechanic either forgot to put them on or did so only finger tight and they fell off). The work order clearly states the the ac module needs to be reconnected, however, we get the unit home and the ac is not working, so we call moodys and they state that they took the module off to give to someone else and then the mechanic must have forgot to replace it, so the the shop foreman will talk to the mechanic and see where it is. He does this and then the mechanic states that he put it back on and has no idea what could have happened ? (yeah right). so moodys wipes their hands of the whole deal and we need to spend 1300 plus dollars for the module even though moodys work order clearly states the ac is working. Ritchies talked with moodys and basically I am told moodys is essentially say tough luck.

I know when I buy at auction it is buyer beware, but I do think that Moodys should be held legally responsible if they are going to send work orders with the unit stating that the items are working, only to find out it is a lie. I know I will not deal with these folks for my new purchases after they act like this.

Any one else have this happen?
 

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I feel bad for you, I doubt there is much recourse.

Everything sells "as is, where is"

We recommend that you visit the auction site to inspect any items you'd like to buy before bidding on auction day. You may also send someone to the site to conduct the inspection on your behalf.

I just copied and pasted that from rbauction.com.
 

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I have often wondered about a situation like yours, Where the equipment is supplied by a dealer with work order, and a statement that things are all good. I know most auction stuff is As Is Where Is, but if your buying something that comes from a "reputable" dealer and is suppose to be one thing and you get another. I have looked equipment over at and before sales, and there are somethings that you just can't tell with out starting it up and running the darn thing, so having a work order from a dealer is really handy when you go to bid, assuming that your "reputable" dealer is actually has a good reputation. I wonder if perhaps a call to the dealer would be in order before the sale, or would the just BS you there as well?

I figure if I was in your situation, I'd be cheesed off, After all I'm sure since it was a Richie Bros auction they just gave the swather away.
 

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Discussion Starter · #4 ·
we did look at the unit, and i understand auction policy, not expecting rb to do anything, my beef is with moodys. We could not get into to start the unit because we were only able to make it up their sale day and they would not let people run the units sale day so could no test the ac.
 

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Moody's

I would take this to a higher level at Moody's. Have you contacted the owner/general manager?

I'm assuming Moody's should have to honour a filled out work order if they supplied it with equipment they had a third party sell for them.....this is clearly unacceptable behaviour.
 

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I disagree with you guys, the unfortunate part of auction is the AS IS WHERE IS part, if you want moody's service then buy from moody's, auction is auction no matter if it's a dealer or a farmer, it's a risk we take when we try to get a bargain
 

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I took a tractor to a ritchie yard sale, the rep drove it, it was at yard for a good month before the sale and it worked fine. Sale day it brings 28,000. A few weeks after the sale the guy who buys it calls me says tranny is bad jumps outta gear. I felt bad for him but what can I do, how do I know how it was treated he had been using it. Ritchie's call me they want to collapse the sale because the guy who bought it does "millions of dollars of business with them". Well they collapsed the sale put it on the next yard sale and it brought 15,000 because was advertised with problems. So I guess if a person is a big spender with Ritchie's no sale is final and it is apparently not sold as is.
 

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I took a tractor to a ritchie yard sale, the rep drove it, it was at yard for a good month before the sale and it worked fine. Sale day it brings 28,000. A few weeks after the sale the guy who buys it calls me says tranny is bad jumps outta gear. I felt bad for him but what can I do, how do I know how it was treated he had been using it. Ritchie's call me they want to collapse the sale because the guy who bought it does "millions of dollars of business with them". Well they collapsed the sale put it on the next yard sale and it brought 15,000 because was advertised with problems. So I guess if a person is a big spender with Ritchie's no sale is final and it is apparently not sold as is.
:eek:
My header trade sold yesterday at RB's, the guy who bought it called me both before and after he did.
Sounds like I should be glad I have a dealer insulating me from RB.:(
 

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I would take Moody's to small claims court, they clearly falsified a document to give you peace of mind at the auction to get a better price on the item, cheap and easy way to try to get accountability out of the dealer. I wouldn't back down from rb either, they are using these work orders to get higher bids to their benefit.
 

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If RB and dealer are going to provide work orders, which implying proof and guarantee that certain items have been repaired and are in good working order, this would seem to make this NOT "as is where is" but rather the items repaired on work order will work for you when you get it home.
Not sure what you can do about this situation but definitely reinforces my belief that everything at RB auction yards has something wrong with it and need bid accordingly...............even (now) if there is a work order stating otherwise.
 

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Next rb auction next week in tisdale, just wondering what prices are doing at auctions at the moment?
Watched the sale in Lethbridge yesterday to try to upgrade my baler but the NH balers went for a far better price than I would pay. I hate it when they lump a bunch of equipment together hoping someone will take more than one. Works for some things but not others. The only other stuff I paid attention to were the tractors and I've got to say that guys sure will pay more for JD stuff over NH or Case. Looked like top dollar for any JD and real reasonable for the others. Don't know what it's like at the sale but it sure get's old listening to the auctioneer over the internet.
 

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I took a tractor to a ritchie yard sale, the rep drove it, it was at yard for a good month before the sale and it worked fine. Sale day it brings 28,000. A few weeks after the sale the guy who buys it calls me says tranny is bad jumps outta gear. I felt bad for him but what can I do, how do I know how it was treated he had been using it. Ritchie's call me they want to collapse the sale because the guy who bought it does "millions of dollars of business with them". Well they collapsed the sale put it on the next yard sale and it brought 15,000 because was advertised with problems. So I guess if a person is a big spender with Ritchie's no sale is final and it is apparently not sold as is.
As if buyers fees weren't enough yet another reason not to go to a rb yard auction.
 

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That is dirty of Moodys...unbelievable, basically now a guy can't use the attached work order as a guide line at a Ritchie Bro sale. That is too bad, I actually like their sales for odds and ends but when you start to hear more and more of this kind of thing it makes me wonder if I should steer clear.
 

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That is dirty of Moodys...unbelievable, basically now a guy can't use the attached work order as a guide line at a Ritchie Bro sale..
And if they continue this it won`t help their reputation as a trust worthy dealer. Makes you wonder if their word is any better when you buy something off the lot.
 

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On any auction I would say as is where is applies but when there is a current work order or inspection form with the machine stating items that have been repaired etc it is almost like a written gaurentee. The whole reason people get their combines and tractors Greenlighted etc before sales are to help the potential bidders get a better read on the machine and will probably spend a bit more due to knowing more of the history.
 
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