had a so called interesting experience with these two, just wondered if anybody else has had these problems on the forum. bought a swather from Ritchie brothers, it was clearly identified as a moodys equipment swather and moodys had provided work order for the unit, the unit had sat on the lot for a year and they were moving it with some other inventory. the work orders showed everything done rebuilt pump, etc. So we bought the unit, get it home and a number of nuts that hold the solenoid on are missing, so no big deal go and get some nuts (pretty obvious that the mechanic either forgot to put them on or did so only finger tight and they fell off). The work order clearly states the the ac module needs to be reconnected, however, we get the unit home and the ac is not working, so we call moodys and they state that they took the module off to give to someone else and then the mechanic must have forgot to replace it, so the the shop foreman will talk to the mechanic and see where it is. He does this and then the mechanic states that he put it back on and has no idea what could have happened ? (yeah right). so moodys wipes their hands of the whole deal and we need to spend 1300 plus dollars for the module even though moodys work order clearly states the ac is working. Ritchies talked with moodys and basically I am told moodys is essentially say tough luck.
I know when I buy at auction it is buyer beware, but I do think that Moodys should be held legally responsible if they are going to send work orders with the unit stating that the items are working, only to find out it is a lie. I know I will not deal with these folks for my new purchases after they act like this.
Any one else have this happen?
I know when I buy at auction it is buyer beware, but I do think that Moodys should be held legally responsible if they are going to send work orders with the unit stating that the items are working, only to find out it is a lie. I know I will not deal with these folks for my new purchases after they act like this.
Any one else have this happen?