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What does everyone think of RME? Just read a thread on here about a shady combine deal. I personaly am done dealing with the company. We have a great shop in boissevain the parts, service and mechanics are great I will continue to deal with them but RME has made there last sale on my farm..The salesmen are absolutely horrible, nothing compared to the old guys they used to have. They don't seem to know what they are talking about nor care they just tell u what you wanna hear. They barely even wash the equipment off they are trying to sell. Seem to be hard to deal with to me but maybe its just me..Are all RME's the same?
 

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Bought a swather from them couple of years ago. Biggest cluster **** ever. The sales manager was a **** should have told them to take there swather and shove it up there ass. They ****** up the paper work with fcc, they lost the checks sending them to fcc. There territory protected policy is a joke. Can’t buy anything new or used unless it’s from your local dealership. Case credit is a joke. Should have bought from an auction.

But there parts and service department has been good
 

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I find good salesmen are getting few and far between. Most of them now have never sat in a piece of equipment in their lives before they began selling it. Have never bought equipment from RME but they seem to be decent with parts. We mostly deal with Mazers and have been lucky with the last salesman and the new one we deal with has been very good, not at all pushy but always staying in touch just to see if we are looking for anything, he got us the first combine demo in years in this area.


Have a pretty good story about our local JD dealer involving my uncle, but I better keep that one to myself. One more reason we will never have a green piece of equipment around here.
 

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Our RME parts and service are awesome as far as a dealership goes. Salesmen are good to deal with. Have bought 3 combines from them in the last couple yrs. The older guys know what they are talking about and actually listen. The younger sales staff need to take notes.

Whats the sales turnover? Find with the Deere dealer we have a new salesman every couple months, hard to build a business relationship with a high turnover.

Seems most of the sales are done before the equipment is even on the dealers lot. I almost prefer to buy equipment not washed and detailed up. Can get a bit of a feel on the last owner how they looked after it. Most of the equipment at my local RME is at least rinsed off. Their wash bay is always busy when I am picking up parts or by there.

My combines were all bought off the last owners yard and were still dusty from fall. They showed up on my yard detailed and spotless.
 

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Good experiences here locally. The sales staff is pretty much the same as it was before RME bought the local dealership quite a few years ago. Bought a combine last year and was happy with it. We've been dealing with the same salesman for 20 years or so. He's retiring soon, but we're pretty impressed with his younger protege.

Before the RME takeover, the salesman had a lot of latitude and could do quite a bit of give and take. He could write his own checks as he put it. Now under RME, he's pretty restricted in what he can do. But now they have access to a lot more inventory if you're looking for something very specific in terms of used machines.

Under RME the shop rate feels like it's more than doubled in the last 10 years.
 

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Nicks service Regina, Cropper Motors Naicam, RJ Sales Wadena, A.E. Chicoine Storthoaks. Wynard Equipment Sales, Wheatbelt Sales, Brownlee Ag Services. Valley Side Sales
 

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Only Case one I know of is the George family with Parkland in Stony Plain
Closest (not only geographically but actually) Trochu Motors.
Jack Stankievech has not only his cousin Wayne in sales but son Landis and daughter Camille in sales and office.

There’s a reason 1400 people attended the 70th anniversary!
 

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Of the ones I mentioned not a single JD. is family owned. One CaseIh and one Versatile with 2 locations and the rest are AGCO.
 

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They lost me as a customer in 2014. I used to have an entire yard full of red paint and was a reliable 1-2 year flip guy, my trades rarely saw the lot. When it changed from Miller Equipment to RME you could see the trajectory turn downward.

I'm not going to claim intimate knowledge of how their internal operations are run, but here is hopefully some constructive criticism.
>Less control at the local dealer level, move away from store managers
>Sales, Parts and Service dep't seem to be tracked separately with incentives given to each. This leads to an "each for their own" mentality, instead of working together. Seems every deal ends up involving all three departments in some way, so they need to be on same page and not fighting with eachother.
>Seems to be a bias to sales guys operating off commission. Ag is a cyclical business and good employees should not be wondering where their next paycheck is coming from.
>Need to keep good employees and keep them interested and engaged. Ask for their input. Everything seems to be a top-down management structure which is wrong.

Other issues have been:
>CNH has had a decline in product quality, too much cost cutting with Chinese parts and poor build quality.
>Rapid rise in cost of equipment. This is not the fault of the dealers necessarily but IMO will lead to the widespread failure of the industry as we know it. This is completely unsustainable and I'm guessing the whole ponzi scheme collapses within 5-10 years.
>An industry-wide move toward glamorizing equipment. This can be blamed first on JD but everyone is participating these days. Look at the buildings these guys are putting up and the service trucks they drive, WE PAY FOR ALL THAT CRAP!!! This is a huge problem. It's just equipment and it does not make a farm successful, it's neccesary to have it but it's only one line on the balance sheet. Smart managers look for ways to minimize that line, not make it bigger and they don't care how it looks to the neighbors. It has to start being run like a business again...

Hopefully that was helpful. Our local store recently hired on one of the previous guys that was key in the "Miller Equipment days", I have modest hope that he is allowed to change a few things, will wait and see.
 

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Well, that and they sell the wrong combine SW!
My decision to leave was made before I ever knew that. This isn't about my combine, it's about doing business with someone you can trust. The whole "Dependable is what we do" slogan was the biggest joke among Manitoba farmers for quite awhile.:rolleyes:

Goes back to my point about glamorizing equipment. No amount of advertising makes you reliable, just like no amount of propaganda makes the equipment work better, or worth the price. In the so eloquent words of W...

 

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Very few in Manitoba, of the main line equipment anyways, a few more in the southern part of Manitoba. To get New Holland stuff, no choices.
 

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My beef isnt directly with the RME in Manitoba. In fact, Ive never spoken with anyone there. That location had a combine listed on tractorhouse, but the number attached was a satellite location in Kansas. Id typically think that is odd, but as big ad dealers are trying to get, Im sure my next call will be redirected to a call center in India.

Anyways, that guy represented the combine with pretty much the exact pictures I had already seen and serial number. He was only good for talking numbers and freight.

Where it pissed me off is the fact that we had been talking for a week and a half, and only on the morning I made an offer and was ready to sign on the dotted line, that new pictures popped up of extensive damage. He then wanted to just renegotiate price. I wasnt really interested and moved to my backup option.

But he asked if I wanted to speak to the previous owner so I said yes. I just felt something fishy was up, so I waited a few hours to call, probably around lunch time in that part of the world. "Previous owner" did not answer and it went to a voicemail that said " youve reached rocky mountain equipment".

That was enough for me.
 

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Nicks service Regina, Cropper Motors Naicam, RJ Sales Wadena, A.E. Chicoine Storthoaks. Wynard Equipment Sales, Wheatbelt Sales, Brownlee Ag Services. Valley Side Sales

Hergotts in Humboldt Caseih..
The only place we buy now..Treated excellent every time...All very friendly staff...
 
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